(FORT WAYNE) – Some changes have come to Northeast Indiana Works.

Due to the alarming increase in COVID-19 cases, the organization as of Monday, transitioned to indefinitely serving customers at all 11 WorkOne Northeast career centers by telephone.

Officials say the one exception is appointment-only access will be allowed to the phone/computer systems in Fort Wayne, Auburn and Marion that provide direct connection to the Indiana Department of Workforce Development in Indianapolis for people who need assistance with unemployment eligibility matters.

Northeast Indiana Works President Edmond O'Neal says this has obviously been a challenging time, and there have been quite a few service adjustments throughout 2020. O'Neal says they feel the latest move is in the best safety interests of their staff and customers. Northeast Indiana Works remains committed to providing the best customer assistance possible under the circumstances.

People interested in other WorkOne Northeast services will be asked to call center phone numbers, which can be found online. Click Here.